“I find your 8 hour window to sit and wait by the phone, and if you don't answer your phone we won't come, very annoying. People have busy lives and should not be expected to leave an entire day open waiting for you. A 2 to 4 hour window should really be more then enough.

It is also ridiculous that you only offer a $600.00 thermostat, so many people can not afford a thermostat that expensive. Now we will have to contact a different service company to replace our thermostat, which is very inconvenient since we are on your company's service plan.

And when Tim came to do the service today I told him we changed the filters last Sunday. His response was he has to check them anyway because I could be lying. Why would I lie about changing filters? And do not appreciate being called a liar either.”
- Merinda B.

“Michael did a great job getting my unit cleaned up and running like it should again. A larger company in the area had neglected to properly diagnose the issue with the unit and tried to sell us on something we didn’t need. Jason and Michael were honest and transparent about everything. Tough to find these days. Thanks!”

- Bobby L.

“Tim did a wonderful job inspecting and cleaning all equipment. He changed both filters in my house and took the time to explain all of the work he completed and also explained how to use the Ecobee. He was knowledgeable and friendly, a pleasure to work with.”

– Julie B.

- Julie B.

“Michael was on time, professional, and answered all my questions. He also explained what and why he was doing each task.
I look forward to having him perform our next semiannual maintenance this fall.”

– Auford N.

- Auford N.

“Had maintenance service performed by Michael.. He was on time and very courteous and friendly.. He explained all services to be done and he did a fantastic job.. Ty All City for taking care of my hvac.”

– William S.

- William S.

Need HVAC Service?

Contact the experts at All City Heat & Air.

Call us at 704-545-2000!