Customer Testimonials


Air Conditioner Maintenance in Charlotte, NC 28215

“I find your 8 hour window to sit and wait by the phone, and if you don't answer your phone we won't come, very annoying. People have busy lives and should not be expected to leave an entire day open waiting for you. A 2 to 4 hour window should really be more then enough.

It is also ridiculous that you only offer a $600.00 thermostat, so many people can not afford a thermostat that expensive. Now we will have to contact a different service company to replace our thermostat, which is very inconvenient since we are on your company's service plan.

And when Tim came to do the service today I told him we changed the filters last Sunday. His response was he has to check them anyway because I could be lying. Why would I lie about changing filters? And do not appreciate being called a liar either.”

Air Conditioner Maintenance in Charlotte, NC 28213

“Tim came out to service my A/C. He was extremely thorough, and let me know about the condition of the unit so I can prepare to have it replaced in a few years.”

Air Conditioner Maintenance in Charlotte, NC 28120-9482

“Covenient/ quick and effecient”

Air Conditioner Maintenance in Charlotte, NC 28209

“Michael did a great job getting my unit cleaned up and running like it should again. A larger company in the area had neglected to properly diagnose the issue with the unit and tried to sell us on something we didn’t need. Jason and Michael were honest and transparent about everything. Tough to find these days. Thanks!”

Air Conditioner Maintenance in Charlotte, NC 28205

“Great experience as always. Couldn’t imagine trusting our HVAC to any other company. Cameron was on time, knowledgeable, and patient with my questions.”

– Jim M.

Air Conditioner Maintenance in Charlotte, NC 28210

“Tim was very thorough and did a terrific job. He went the extra mile and I appreciate that.”

– Richard M.

Air Conditioner Maintenance in Other, NC 28120

“Very knowledgeable and courteous of property.”

– Anne L.

Air Conditioner Maintenance in Pineville, NC 28134

“Tim did a wonderful job inspecting and cleaning all equipment. He changed both filters in my house and took the time to explain all of the work he completed and also explained how to use the Ecobee. He was knowledgeable and friendly, a pleasure to work with.”

– Julie B.

Heat Pump Maintenance in Mint Hill, NC 28227

“Michael was on time, professional, and answered all my questions. He also explained what and why he was doing each task.
I look forward to having him perform our next semiannual maintenance this fall.”

– Auford N.

Heat Pump Maintenance in Charlotte, NC 28273

“Had maintenance service performed by Michael.. He was on time and very courteous and friendly.. He explained all services to be done and he did a fantastic job.. Ty All City for taking care of my hvac.”

– William S.

Need HVAC Service?

Contact the experts at All City Heat and Air.

Call us at 704-545-2000!


All City Heat and Air proudly provides HVAC service to Belmont, Charlotte, Huntersville, Matthews, Mint Hill, Pineville, Harrisburg, Indian Trail, Waxhaw, and the surrounding communities. Visit our service area page for more coverage details, call us at 704-545-2000, or request service online today.