Customer Testimonials


We rely on All City and Air for all our heating and air conditioning needs!

“Have been a customer for 10 years now, since we moved to Charlotte. Ernie B. has provided us excellent service from day 1. Always fair and practical in his recommendations. Truly dependable! We rely on All City and Air for all our heating and air conditioning needs!”

– Nova L.

I Highly Recommend.

“I've have used the team at All City Heat and Air for over 10 years. On every experience the staff and technicians have been courteous, responsive and professional. I've used ACH&A for just about every HVAC need including gas furnace replacement. I've called them on the weekends and around holidays and they always have been responsive to my needs. I highly recommend ACH&A to homeowners that want dedicated and thorough service.”

– Seth G.

All City know Heating and Air!

“I been using Ernie and All City for a few years now. Always on time with your schedule. We had decided it was time for us to replace our entire unit. Ernie gave us the fairest price for what we were looking to get out our system. Ernie gave us different options and explained what each one would end up doing as far as saving on electric and natural gas. All City know Heating and Air !”

– Paul C.

Zone Control System Maintenance in Charlotte, NC 28216

“I Googled Craigslist for a new heating company the guy who would helped me before he hadn't returned so I Googled and I found someone near my home I read the reviews I read the details about the company I feel comfortable I called they responded the same day my technician was earning he was great professional patient explained everything to a tea to my understanding what more can I ask for I would recommend them to anyone anytime in fact he'll be back to my house to do some small ductwork and make sure that everything is okay for the rest of the winter and Seasons to come so thank you very much all City heating and air conditioning and a special thanks to Ernie sincerely Miss Crippen”

– Cynthia C.

All City is a fantastic company

All City is a fantastic company. The technicians, installers and office staff are great to work with and the prices are fair.

Here’s my story: In the middle of winter this year I came home from work and found that my furnace had stopped functioning. I called a company I had used once before, but they did not answer the phone. The next call was to All City and they answered the phone, so they got my business. They worked with me to schedule a time that was convenient for me and determined a solution to the problem. I’m pretty handy, and the technician told me how I could fix it on my own to save some money. He charged me a fair price for the visit and left. After I made the suggested repair the problem did not go away. This time, when they came out, it was 2 guys. They checked my work and found it to be fine, and started troubleshooting. They determined a solution and because they considered it to be part of the original call, did not charge me for the 2nd visit. This happened 2 more times. After the 4th visit, working their way down the list of possible solutions, they struck gold and the furnace worked without trouble for the rest of the season.

Fast forward to the beginning of the following winter. The furnace showed the same malfunction as before. I called All City (of course) and they came out as soon as they were available to work on it. Unfortunately, the final diagnosis was a bad heat exchanger and we did have to replace it. But, they considered that final visit to be part of the original visit.

All City charged me for the original visit, and came back to my house multiple times, the last time nearly 7 months after the previous time. Because they had not yet fixed the original problem, they considered each subsequent visit to be part of the original and did not charge me again.

The furnace replacement was a great experience as well. The install team was professional and did a great job. Jeff came out to start it up and walked me through all the new functions. The price was fair and you couldn’t ask for a better group of people to work with.

I won’t call anyone else to work on my HVAC system. They didn’t install the A/C, but when it inevitably breaks, I’ll be calling All City for that too.

Nathaniel H.

BIG 5 Stars!

Used Ernie & his associates for years
Honest, reasonable cost, professional & friendly & yet keep it personal to! BIG 5 stars from me!

Merry B.

Ernie is Amazing!

Ernie is amazing! He’s professional and personable at the same time. I’m on the annual maintenance plan and wouldn’t trust my HVAC to any other company.

Jason M.

Highly Recommend

The technician was prompt and explained what was being done and made suggestions on how to be efficient. Also recommended a reasonable service plan The communication was excellent. Highly would recommend them.

Fred S.

I highly recommend All City and Air!

I highly recommend All City and Air!

Ernie was very professional as well as very personable. Enjoyed talking with him as he worked the problem.

The prices are far better than the big name HVAC companies in town. When Ernie completed the job, I had a great feeling that I could truly trust him and that I was not getting taken advantage of. In my experience, this is a feeling I don’t have with the well known companies in town.

I certainly will call again next time. Thanks for the awesome experience.

J.C.

Great Experience

This was a great experience from the first phone call all the way through the final signature. Sales provided exactly the right amount of information and follow up, and the installers were professional, clean and respectful. These guys do it right!

Burt B.

Need HVAC Service?

Contact the experts at All City Heat and Air.

Call us at 704-545-2000!


All City Heat and Air proudly provides HVAC service to Charlotte, Huntersville, Matthews, Mint Hill, Pineville, Harrisburg, Indian Trail, Waxhaw, and the surrounding communities. Visit our service area page for more coverage details, call us at 704-545-2000, or request service online today.