Testimonials – Maintenance Articles
“I called the company to get a maintenance check and Tim was able to come out the same day. He was very knowledgeable on what was going on with my system and what I needed . He also was very precise in explaining every detail.”
Continue Reading“Technician performing my spring maintenance was very knowledgeable and professional.”
Continue Reading“Tim performed the scheduled maintenance appointment to expectations. He was thorough and provided information on tasks completed, as well as recommendations to consider.”
Continue Reading“As always, All City delivered. Seasonal maintenance was thorough and timely. Michael was very friendly and the attention to detail was appreciated and noted, especially considering the invoice at the end of service was $0.00 as an All City preferred customer.”
Continue Reading“Tim has been out three times now to do repair and maintenance of our air conditioner. He’s always super friendly and professional and even remembers details about our lives that I didn’t expect. All-City’s service contract program has also definitely saved us some hassle and money in terms of keeping our system running without any…
Continue Reading“Tim was great. He diagnosed my issues promptly and effectively. He put to together a plan for replacement and maintenance. I am very happy with All City.”
Continue Reading“Cameron was super knowledgeable and very helpful. Thank you!”
Continue Reading“Cameron was very knowledgeable & great at explaining what he was doing & what needed to be fixed and why. I love the phone call heads up and the technician being on time and thorough.”
Continue Reading“Cameron the technician quickly troubleshot the problem and corrected the issue. My AC is once again cooling and cycling the way it’s supposed to. He took good photos to document the work and reviewed what he did to fix the problem. I was very satisfied with results of service call and would recommend All City…
Continue Reading“Michael was very professional & explained everything.”
Continue Reading“Technical came on time and did spring maintenance . . No issues were seen with AC system . . . All city continues to back their product with great service 🙂 :)”
Continue Reading“Tim, Is very knowledgeable and friendly, professionalism is through the roof. Could not ask for a better tech.”
Continue Reading“Excellent work. Thank you.”
Continue Reading“Tim was very helpful, thorough and informative. He answered all my questions and helped me understand and navigate ecobee’s thermostat controls and how to use my phone to control thermostat.”
Continue Reading“Michael did a fabulous job of servicing my air conditioning unit. He explained everything thoroughly. We even ended up adding a second unit can’t unit to being maintained. And. Very happy with his service and with the company. Highly recommend.”
Continue Reading“I find your 8 hour window to sit and wait by the phone, and if you don't answer your phone we won't come, very annoying. People have busy lives and should not be expected to leave an entire day open waiting for you. A 2 to 4 hour window should really be more then enough.…
Continue Reading“Tim came out to service my A/C. He was extremely thorough, and let me know about the condition of the unit so I can prepare to have it replaced in a few years.”
Continue Reading“Covenient/ quick and effecient”
Continue Reading“Michael did a great job getting my unit cleaned up and running like it should again. A larger company in the area had neglected to properly diagnose the issue with the unit and tried to sell us on something we didn’t need. Jason and Michael were honest and transparent about everything. Tough to find these…
Continue Reading“Great experience as always. Couldn’t imagine trusting our HVAC to any other company. Cameron was on time, knowledgeable, and patient with my questions.” – Jim M.
Continue Reading“Tim was very thorough and did a terrific job. He went the extra mile and I appreciate that.” – Richard M.
Continue Reading“Very knowledgeable and courteous of property.” – Anne L.
Continue Reading“Tim did a wonderful job inspecting and cleaning all equipment. He changed both filters in my house and took the time to explain all of the work he completed and also explained how to use the Ecobee. He was knowledgeable and friendly, a pleasure to work with.” – Julie B.
Continue Reading“Michael was on time, professional, and answered all my questions. He also explained what and why he was doing each task. I look forward to having him perform our next semiannual maintenance this fall.” – Auford N.
Continue Reading“Had maintenance service performed by Michael.. He was on time and very courteous and friendly.. He explained all services to be done and he did a fantastic job.. Ty All City for taking care of my hvac.” – William S.
Continue Reading“Had maintenance service performed by Michael.. He was on time and very courteous and friendly.. He explained all services to be done and he did a fantastic job.. Ty All City for taking care of my hvac.” – William S.
Continue Reading“Excellent Customer Service Great Performance” – Jairo V.
Continue Reading“Tim…what a great guy, super professional and polite. Made sure my furnace/air system was working as it should be. Made sure it was ready to handle the southern season coming up. Was very helpful with offering suggestions as to possible new filter options.” – Summer H.
Continue Reading“Perfect service. Attended to the units for the seasonal inspection and consulted, at my request, for potential replacement of a 14-year-old unit without trying to up-sell for immediate replacement. There’s a reason All City has been our HVAC service for over 20 years. Thank you.” – Chris C.
Continue Reading“Michael was very professional and knowledgeable. He arrived on time and answered all my questions. Remarkable service. Thanks” – Dru H.
Continue Reading“Polite,professional worker. Offered other services.” – Betty G.
Continue Reading“Michael did a great job. Very professional and gave me some good advice regarding possible maintenance issues.”
Continue Reading“Great service. Second time Cameron has been to my house. He is very informative of what is being done and he is very courteous.”
Continue Reading“All City Heat & Air AS USUAL did a great job! Michael was professional, polite, and very pleasant.”
Continue Reading“It was our first maintenance service with All City and we were completely satisfied. Tim was professional, thorough and honest. I appreciate the time he took to go over his notes and pictures from the service that was done. Thank you!”
Continue Reading“Very thorough, maintained covid protocol, completed service in timely manner, on time as office promised eta, very pleasant and professional.” – Beverly M.
Continue Reading“Excellent and very thorough service. Gave a complete explanation of the repair that I needed and the selection of either getting a warranty or no warranty. Very professional.” – Diane L.
Continue Reading“Tim was knowledgeable and thorough. He explained everything clearly. I had confidence in his service” – Elizabeth T.
Continue Reading“Tim was very thorough and knowledgeable. He presented all of the information in a way that I could understand. Would highly recommend!” – Alexis M.
Continue Reading“Michael was friendly, prompt, and informative. He took the time to answer all of our questions. Thank you!” – Rachel S.
Continue Reading“Personable, thoroughly explained results.” – Ron C.
Continue Reading“We received outstanding customer service from Michael when he performed routine maintenance on our heating and air conditioning systems on March 28, 2022. He arrived on time and conducted a thorough examination of our systems. He said that the coils on our AC needed to be cleaned and suggested a surge protector for our furnace.…
Continue Reading“they are best Tim” – Rebika S.
Continue Reading“Have used this company for the past several years. They are always on time, efficient, and fair. Good company to work with.” – Felita L.
Continue Reading“I have used All City for many years and have always appreciated their knowledgeable, efficient, and courteous technicians. I highly recommend All City for any HVAC service or installation need.” – Ellen D.
Continue Reading“Cameron is always very helpful, polite, friendly, and knowledgeable. It is a pleasure and a source of comfort to know that he (and the whole All City team) are maintaining my system.” – Ann c.
Continue Reading“Cameron is excellent. Thorough, personable and great communicator.” – MELISSA M.
Continue Reading“Cameron was very professional, polite and did a great job of explaining the services he performed.” – Randy B.
Continue Reading“Excellent service from team at All City Heat & Air – starting with scheduling with office – notification of arrival – on time and professionally performed. Their maintenance review of both my upstairs and down heating systems provides a great feeling of comfort. Their suggested improvements were both welcome and clearly defined. A friendly and…
Continue Reading“Tim and Sean did a great job servicing my two units and explaining any concerns they found.” – Tom B.
Continue Reading“First time use of All City. Our original installer was no longer maintaining our two Bryant units he installed. I went on Bryant's website and found All City as an authorized Bryant dealer. It had been almost 3 years since we last had a maintenance check. Tim and Sean came out and were very professional.…
Continue Reading“January 2021 had a whole new unit installed. The guys that showed up were great in and out in 1 day. I had heat immediately and nice cold air all summer. I signed up for the annual maintenance plan to keep the warranty in good standing. Great price for the piece of mind. Had a…
Continue Reading“Very professional and efficient” – Stephanie C.
Continue Reading“He was thorough, knowledgeable, patient and willing to explain how the system works and steps to use to work it properly.” – Hope S.
Continue Reading“Cameron was very professional polite and knowledgeable. I appreciated him explaining each and everything that took place. I will always recommend all city heat and air” – Nancy S.
Continue Reading“Wonderful service as always!! Everyone is friendly and knowledgeable!!” – Bernadette V.
Continue Reading“Cameron did a thorough job of routine maintenance of our system and explained his work in detail” – Eric L.
Continue Reading“Tim was very patient and professional, and very clear in his explanations of my hvac problems and the possible solutions for my heating system.” – Naraina S.
Continue Reading“Tim was very professional and thorough. He was very thorough in the checking of our system as well as explaining the repairs and the need to replace the system. Though the news of what needs to be fixed or replaced was not good, he was very empathic.” – Clare R.
Continue Reading“Ernie was excellent and did a thorough and efficient job.” – Kurt B.
Continue Reading“Had the pleasure to meet Ernie he was very friendly and welcoming. Would request him to come over the next time we need to be serviced” – Felix J.
Continue Reading“I have been using All City Heat & Air since 2008. Trustworthy, knowledgeable, friendly and professional.” – Donna F.
Continue Reading“Cameron was so professional and helpful! He helped me understand the status of my aging furnace and air conditioner without pressure.” – Kelly H.
Continue Reading“Professional and thorough service!” – Patrick S.
Continue Reading“Great” – Angela C.
Continue Reading“Quick, knowledgable and convenient” – Kataryna L.
Continue Reading“We built this house in 1995. All City is the only HVAC vendor we’ve ever used. That should tell you what you need to know. Also have referred them to friends with the same results. Never any high pressure sales, just honest opinions on what’s needed and fair pricing.” – Dale W.
Continue Reading“Did great work, showed up on time, covid friendly.” – Carl R.
Continue Reading“Tim is a very courteous and knolagable technician and does the job great, and I would recommend All city air to anyone needing a new unit or just maintenance on a existing unit.” – Donald G.
Continue Reading“Michael was thorough, pleasant, and listened to our requests. Nice job, Micharl.” – Dale K.
Continue Reading“Scheduled a spring maintenance for our system at 9.00am..Received a call from the office informing me that the technician would be at my home at 9.00am..At exactly 9.00am he arrived and was very professional, had a mask on and had shoes covered before entering our home… Tim, the technician explained in detail all the work…
Continue Reading“All City Heat & Air once again, as always, provided exceptional, prompt, courteous, and efficient service. Thank you!” – Laura B.
Continue Reading“Omar is very polite and does a great job! Thank you! Anne Lynn” – Anne L.
Continue Reading“I called and was surprised that someone could make service call within hours. Tim was great after checking out my heating system he gave me several service options. I have used them in the past for my heating and cooling needs and will use them again in the future. They have excellent service!” – Laci…
Continue Reading“tim did a very good job on todays maintenance visit and pointed out that i needed a new air filter and the correct way to put it in there . . . hey i learned something new today ????? !!!!” – shawn s.
Continue Reading“Very professional.” – Spencer S.
Continue Reading“Timely, very friendly, and professional service as always!” – Michael R.
Continue Reading“I had a good experience with Tim from the All City Heat & Air. He was knowledgeable and efficient with the repairs on my heating system, and kept me updated on what repairs he carried out. When a follow-up service was required, he fixed it promptly without additional charge. I have had a good experience…
Continue Reading“Ernie and his crew, Omar in this case, are always exceptionally professional and reliable.” – Molly D.
Continue Reading“Always good service. Friendly and professional Office is great about calling to set appointment and let you know someone is on the way.” – Ed F.
Continue Reading“Great service.” – Yuchen H.
Continue Reading“I want to express my true appreciation for the excellent work Omar and Ernie did yesterday in conducting the annual inspection of our heating system. They were on time, very polite, and did a thorough inspection of both my upper and lower gas heating units. They were here over two hours quietly and competently performing…
Continue Reading“Ernie and the team has serviced our home for 13 years. He is prompt, courteous and helpful. I highly recommend All City!” – Allison A.
Continue Reading“All city seems to find the most pleasant people to work with. Tim was great today, as was Ernie in the past. All city is an easy company to work with. They always take the time to answer your questions and don’t make you feel rushed.” – Dana W.
Continue Reading“Tim was on time, polite and explained everything clearly. Pleasure to work with.” – Judy S.
Continue Reading“Jeff came out to do maintenance on our furnace. He was very professional, informative and knowledgeable. We will continue to use All City Heat & Air for all our heating and cooling needs!” – Lexi O.
Continue Reading“Omar was very knowledgeable and thorough. We appreciate him sharing about a device that we could add in the house for allergies.” – Cynthia O.
Continue Reading“Awesome job! Explained details, offered advice, and very knowledgeable.” – Crystal D.
Continue Reading“Very informative and professional excellent customer service” – Jewel H.
Continue Reading“Omar was excellent. He practiced Covid related safety measures while servicing my unit. He explained things in terms that I could understand.” – Katrina R.
Continue Reading“I am having my vent pipe worked on next month to make me fire safe! I really trust this company 100%.” – Beverly K.
Continue Reading“Michael came for semi annual maintenance, was thorough and professional. Would recommend him and All City Heat and Air. Have been using them for many years.” – Susan S.
Continue Reading“Great service. Friendly and thorough.” – Robert H.
Continue Reading“Omar was very efficient and a good communicator. I especially appreciated how he explained what he was doing and also why he was doing it in that specific way. I had previously thought we needed a procedure that he showed me was not needed and why. His work was another example of the fine work…
Continue Reading“Great customer service. Explained the benefits of tje maintenance plan. I’m glad I got.” – Lashawn J.
Continue Reading“As usual, Omar was professional and efficient. He wore a mask and shoe coverings. He answered my questions and gave me update on the attic space. I have been having a bit of an issue with my thermostat and he was diligent in making some calls to isolate the problem. I have been using All…
Continue Reading“On time, fast & friendly service I can trust.” – Tim B.
Continue Reading“We received outstanding service from Omar when he performed a six-month maintenance check on our system. He was very thorough and knowledgeable. He was also very prompt, polite, and has a very pleasant personality. We started doing business with All City Heating earlier this year and are extremely pleased with their service. I highly recommend…
Continue Reading“Fast , friendly, knowledgeable, professional service . Always with all city heat and air” – Nancy S.
Continue Reading“Positive. Mike was professional and nice. Did what he needed to do and was gone.” – Donna D.
Continue Reading“Technician arrived in the designated time window. Omar was efficient, informative, and a true professional in verbal interaction and work performed. It is a relief knowing that you guys are taking good care of me!!” – Trena S.
Continue Reading“Omar is professional, informative, friendly, helpful. Thank you!” – Laura G.
Continue Reading“Good Service!” – Cheryl R.
Continue Reading“All City is an awesome company! Jeff and his team of technicians are very knowledgeable and every time they've come out, either for regular maintenance or a service call, the technicians are super friendly, Marty even remembered our dog's name, they professional and always explain what they are going to do, any issues they found…
Continue Reading“Very professional and helpful service today. Very kind to have answered many questions I had today. I highly recommend All City.” – Tracey B.
Continue Reading“Martin appeared very knowledgeable and was very friendly.He explained what he was doing and explained that it would cause the unit to last longer and save us money.” – Jack C.
Continue Reading“All City techs are always on time, polite and considerate. They keep my HVAC and A/C in tip top shape!” – michele S.
Continue Reading“As always, Great Service!” – Patrick S.
Continue Reading“For many years, Ernie has been superbly caring for my heating and air conditioning systems. He has encyclopedic knowledge which he is always patiently willing to share. I feel confident recommending All City Heat and Air to anyone.” – Elaine R.
Continue Reading“Very good service. Explained in detail about system parts which are in very good working order GB” – eugene B.
Continue Reading“All City installed our heating and air system & and have professionally maintained it. Very prompt and professional service.” – Kathy M.
Continue ReadingMarti. was very courteous and professional today. He accomplished the maintenance check and then explained what he did and that all was good. Appreciate his dedication to his job. Thank you!!!!” – George B.
Continue Reading“Mike was beyond amazing!! He came out for a routine inspection since I’m selling my house and ended up discovering a gas leak that the inspector missed. He saved me from what could have been a potential disaster and I could not be more happy with his work.” – Kaitlyn P.
Continue Reading“Marti was great. He was timely, friendly and knowledgeable, everything I can ask for.” – Sean M.
Continue Reading“Marti was thorough in the maintenance to my AC and made some helpful suggestions. He took time and care to remove a screen around my outside AC unit that I failed to remove before he arrived. He was very friendly to my dog and a pleasure to have at my house.” – Laura W.
Continue Reading“Ernie was very professional and helpful in advising which filters we should use for our system.” – William F.
Continue ReadingMarti did great service today. He is knowledgeable and extremely thorough.” – James O.
Continue Reading“Marti was extremely thorough and knowledgeable about maintenance of our unit. I learned a lot about the importance of maintenance and was very satisfied with the service completed this afternoon.” – James O.
Continue Reading“Thank you Martin for your professionalism, courtesy, kindness, understanding and helpfulness. Thank you! IK” – I K.
Continue Reading“Excellent service!” – Steven C.
Continue Reading“I have used All City Heating & Air for years and have always been pleased with the quality of the service. The technicians are knowledgeable and friendly. Would definitely recommend!” – Ellen D.
Continue Reading“These people are extremely nice, friendly, knowledgeable, and helpful. Great service. On time. No problems at all.” – Susan G.
Continue Reading“Terrific as always! Thank you!!” – Jenny M.
Continue Reading“I've been very pleased with All City Heating and Air. I'm on their twice-a-year maintenance plan and have been for several years. I highly recommend them!” – Mike W.
Continue Reading“Ernie has serviced our heat and air needs for the 5 years that we have been in Charlotte, He has replaced one whole system, rebalanced the air delivery system to provide better air flow between two floors and provides annual cleaning and inspection. He is prompt, reasonable in his pricing, and his work is done…
Continue Reading“Everything went great. Nice to have a serviceman who understands our system.” – Daniel R.
Continue Reading“All City always does a great good. Quick at a good price…winning combination.” – Bryan S.
Continue Reading“I Googled Craigslist for a new heating company the guy who would helped me before he hadn't returned so I Googled and I found someone near my home I read the reviews I read the details about the company I feel comfortable I called they responded the same day my technician was earning he was…
Continue Reading“6600 Providence Lane W” – Franklin G.
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