Testimonials – Air Conditioning Articles

Air Conditioner Repair in Charlotte, NC 28216

July 9, 2022

“Michael was very thorough. He explained everything and was very professional. Top notch service! Great asset to your company!”

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Air Conditioner Repair in Charlotte, NC 28216

July 7, 2022

“Tim was outstanding! He did a very thorough check of my system and was able to answer any questions I had. He was great at explaining all the different things that led to my issue and resolved them with ease.”

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Air Conditioner Replacement in Charlotte, NC 28277

July 3, 2022

“Creating great customer experiences and referrals. Doesn’t happen by accident, it happens by hiring/ retaining exceptional employees as Jason. As a former HR/ Director for a Fortune 500 company, I want to confirm that Jasons’ rapport makes him a “keeper.”

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Air Conditioner Maintenance in Charlotte, NC 28269

June 22, 2022

“Tim has been out three times now to do repair and maintenance of our air conditioner. He’s always super friendly and professional and even remembers details about our lives that I didn’t expect. All-City’s service contract program has also definitely saved us some hassle and money in terms of keeping our system running without any…

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Air Conditioner Repair in Charlotte, NC 28270

June 18, 2022

“Tim did a phenomenal job! Very thorough! Highly recommend his service!!!”

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Air Conditioner Repair in Charlotte, NC 28270

June 18, 2022

“Tim did a phenomenal job! Very thorough! Highly recommend his service!!!”

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Air Conditioner Maintenance in Charlotte, NC 28226

June 17, 2022

“Tim was great. He diagnosed my issues promptly and effectively. He put to together a plan for replacement and maintenance. I am very happy with All City.”

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Air Conditioner Maintenance in Charlotte, NC 28277

June 11, 2022

“Cameron was super knowledgeable and very helpful. Thank you!”

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Air Conditioner Maintenance in Charlotte, NC 28205

June 9, 2022

“Cameron was very knowledgeable & great at explaining what he was doing & what needed to be fixed and why. I love the phone call heads up and the technician being on time and thorough.”

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Air Conditioner Repair in Charlotte, NC 28205

June 6, 2022

“Called in the morning and had a tech out the same day. Michael quickly diagnosed the electrical issue that was causing my breaker to trip. Friendly staff and quick service, highly recommend.”

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Air Conditioner Maintenance in Charlotte, NC 28210

June 3, 2022

“Cameron the technician quickly troubleshot the problem and corrected the issue. My AC is once again cooling and cycling the way it’s supposed to. He took good photos to document the work and reviewed what he did to fix the problem. I was very satisfied with results of service call and would recommend All City…

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Air Conditioner Maintenance in Charlotte, NC 28105

June 1, 2022

“Michael was very professional & explained everything.”

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Air Conditioner Maintenance in Charlotte, NC 28278

May 26, 2022

“Technical came on time and did spring maintenance . . No issues were seen with AC system . . . All city continues to back their product with great service 🙂 :)”

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Air Conditioner Maintenance in Charlotte, NC 28205

May 25, 2022

“Tim, Is very knowledgeable and friendly, professionalism is through the roof. Could not ask for a better tech.”

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Air Conditioner Repair in Charlotte, NC 28277

May 22, 2022

“Great experience. Very detailed on the issue and what we can do to help prevent it in the future.”

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Air Conditioner Repair in Charlotte, NC 28210

May 20, 2022

“Tim is an absolute professional and extremely well versed on repair and equipment.”

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Air Conditioner Maintenance in Charlotte, NC 28210

May 19, 2022

“Excellent work. Thank you.”

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Air Conditioner Repair in Charlotte, NC 28226

May 16, 2022

“Tim was very professional and stayed late to fix our air conditioner so we didn’t have to wait until the next day. It was much appreciated.”

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Air Conditioner Maintenance in Monroe, NC 28110

May 9, 2022

“Michael did a fabulous job of servicing my air conditioning unit. He explained everything thoroughly. We even ended up adding a second unit can’t unit to being maintained. And. Very happy with his service and with the company. Highly recommend.”

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Air Conditioner Maintenance in Charlotte, NC 28215

May 9, 2022

“I find your 8 hour window to sit and wait by the phone, and if you don't answer your phone we won't come, very annoying. People have busy lives and should not be expected to leave an entire day open waiting for you. A 2 to 4 hour window should really be more then enough.…

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Air Conditioner Maintenance in Charlotte, NC 28213

May 7, 2022

“Tim came out to service my A/C. He was extremely thorough, and let me know about the condition of the unit so I can prepare to have it replaced in a few years.”

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Air Conditioner Maintenance in Charlotte, NC 28120-9482

May 4, 2022

“Covenient/ quick and effecient”

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Air Conditioner Maintenance in Charlotte, NC 28209

May 3, 2022

“Michael did a great job getting my unit cleaned up and running like it should again. A larger company in the area had neglected to properly diagnose the issue with the unit and tried to sell us on something we didn’t need. Jason and Michael were honest and transparent about everything. Tough to find these…

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Air Conditioner Maintenance in Charlotte, NC 28205

May 2, 2022

“Great experience as always. Couldn’t imagine trusting our HVAC to any other company. Cameron was on time, knowledgeable, and patient with my questions.” – Jim M.

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Air Conditioner Maintenance in Charlotte, NC 28210

May 2, 2022

“Tim was very thorough and did a terrific job. He went the extra mile and I appreciate that.” – Richard M.

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Air Conditioner Maintenance in Other, NC 28120

April 28, 2022

“Very knowledgeable and courteous of property.” – Anne L.

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Air Conditioner Maintenance in Pineville, NC 28134

April 27, 2022

“Tim did a wonderful job inspecting and cleaning all equipment. He changed both filters in my house and took the time to explain all of the work he completed and also explained how to use the Ecobee. He was knowledgeable and friendly, a pleasure to work with.” – Julie B.

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Air Conditioner Maintenance in Charlotte, NC 28216

April 23, 2022

“Excellent Customer Service Great Performance” – Jairo V.

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Air Conditioner Repair in Charlotte, NC 28215

April 23, 2022

“Michael did a great job getting us up and running again. Our wedding venue depends on having an air-conditioned space when the hot weather hits. It was nice to know as a gold member that they would be out within 24 hours to get us back up and running.” – Bradley C.

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Air Conditioner Maintenance in Matthews, NC 28105

April 14, 2022

“Polite,professional worker. Offered other services.” – Betty G.

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Air Conditioner Maintenance in Charlotte, NC 28173

April 12, 2022

“Michael did a great job. Very professional and gave me some good advice regarding possible maintenance issues.”

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Air Conditioner Maintenance in Charlotte, NC 28277

April 11, 2022

“Great service. Second time Cameron has been to my house. He is very informative of what is being done and he is very courteous.”

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Air Conditioner Maintenance in Mint Hill, NC 28227

April 8, 2022

“All City Heat & Air AS USUAL did a great job! Michael was professional, polite, and very pleasant.”

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Air Conditioner Maintenance in Charlotte, NC 28270

April 5, 2022

“It was our first maintenance service with All City and we were completely satisfied. Tim was professional, thorough and honest. I appreciate the time he took to go over his notes and pictures from the service that was done. Thank you!”

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Air Conditioner Maintenance in Charlotte, NC 28215

April 4, 2022

“Very thorough, maintained covid protocol, completed service in timely manner, on time as office promised eta, very pleasant and professional.” – Beverly M.

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Air Conditioner Maintenance in Charlotte, NC 28205

April 1, 2022

“Excellent and very thorough service. Gave a complete explanation of the repair that I needed and the selection of either getting a warranty or no warranty. Very professional.” – Diane L.

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Air Conditioner Maintenance in Charlotte, NC 28278

April 1, 2022

“Tim was very thorough and knowledgeable. He presented all of the information in a way that I could understand. Would highly recommend!” – Alexis M.

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Air Conditioner Maintenance in Charlotte, NC 28213

March 30, 2022

“Michael was friendly, prompt, and informative. He took the time to answer all of our questions. Thank you!” – Rachel S.

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Air Conditioner Maintenance in Charlotte, NC 28269

March 30, 2022

“Personable, thoroughly explained results.” – Ron C.

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Air Conditioner Maintenance in Charlotte, NC 28277

March 28, 2022

“We received outstanding customer service from Michael when he performed routine maintenance on our heating and air conditioning systems on March 28, 2022. He arrived on time and conducted a thorough examination of our systems. He said that the coils on our AC needed to be cleaned and suggested a surge protector for our furnace.…

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Air Conditioner Maintenance in Charlotte, NC 28212

March 23, 2022

“they are best Tim” – Rebika S.

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Air Conditioner Maintenance in Charlotte, NC 28216

March 21, 2022

“Have used this company for the past several years. They are always on time, efficient, and fair. Good company to work with.” – Felita L.

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Air Conditioner Maintenance in Charlotte, NC 28270

March 14, 2022

“I have used All City for many years and have always appreciated their knowledgeable, efficient, and courteous technicians. I highly recommend All City for any HVAC service or installation need.” – Ellen D.

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Air Conditioner Repair in Charlotte, NC 28216

March 9, 2022

“Very thorough and answered all of my concerns. Was respectful of my home and explained everything in detail.” – Sanquinetta M.

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Air Conditioner Maintenance in Charlotte, NC 28226

March 9, 2022

“Cameron is always very helpful, polite, friendly, and knowledgeable. It is a pleasure and a source of comfort to know that he (and the whole All City team) are maintaining my system.” – Ann c.

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Air Conditioner Maintenance in Charlotte, NC 28205

March 8, 2022

“Cameron is excellent. Thorough, personable and great communicator.” – MELISSA M.

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Air Conditioner Repair in Charlotte, NC 28210

March 7, 2022

“Tim has serviced our HVAC on multiple occasions and is always professional, explains what is wrong, and solutions.” – Dan D.

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Air Conditioner Repair in Huntersville, NC 28078

December 31, 2021

“Tim was awesome, courteous, friendly and explained all of our options and costs associated. We have been customers of All City for 13 years and everyone we have dealt with have been the best. Highly recommend this company” – Linda B.

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Air Conditioner Maintenance in Charlotte, NC 28226

December 24, 2021

“Tim and Sean did a great job servicing my two units and explaining any concerns they found.” – Tom B.

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Air Conditioner Maintenance in Charlotte, NC 28212

December 10, 2021

“Wonderful service as always!! Everyone is friendly and knowledgeable!!” – Bernadette V.

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Air Conditioner Maintenance in Indian Trail, NC 28079

November 6, 2021

“Had the pleasure to meet Ernie he was very friendly and welcoming. Would request him to come over the next time we need to be serviced” – Felix J.

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Air Conditioner Repair in Charlotte, NC 28269

October 26, 2021

“Tim was absolutely exceptional to work with. He talked us through every step of the process and laid out all available options to us for the repair of our AC. He was friendly and respectful in our home and did solid work. All City, from our first phone call to our service appointment, has been…

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Air Conditioner Repair in Charlotte, NC 28210

August 21, 2021

Tim and Cameron each were great…very knowledgable. And great communicators…” – Gerry C.

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Air Conditioner Maintenance in Charlotte, NC 28205

April 30, 2021

“Tim is a very courteous and knolagable technician and does the job great, and I would recommend All city air to anyone needing a new unit or just maintenance on a existing unit.” – Donald G.

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Air Conditioner Maintenance in Charlotte, NC 28270

April 27, 2021

“Michael was thorough, pleasant, and listened to our requests. Nice job, Micharl.” – Dale K.

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Air Conditioner Repair in Charlotte, NC 28213

April 23, 2021

“We've had a very good experience with All City Heat & Air. They've provided us with a furnace, and most recently repaired our AC unit. Mike (and everyone who's come out) was great. He was knowledgeable, and did a great job. Thanks for everything!” – Rachel S.

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Air Conditioner Maintenance in Charlotte, NC 28205

April 19, 2021

“All City Heat & Air once again, as always, provided exceptional, prompt, courteous, and efficient service. Thank you!” – Laura B.

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Air Conditioner Maintenance in Charlotte, NC 28277

March 22, 2021

“Omar is very polite and does a great job! Thank you! Anne Lynn” – Anne L.

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Air Conditioner Repair in Matthews, NC 28104

November 6, 2020

“Quick diagnosis; explained options well. Work done efficiently, happy with the service.” – Thomas P.

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Air Conditioner Maintenance in Charlotte, NC 28205

September 9, 2020

“Positive. Mike was professional and nice. Did what he needed to do and was gone.” – Donna D.

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Good Service!

August 12, 2020

“Good Service!” – Cheryl R.

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Excellent work!

August 8, 2020

“Omar was very professional and polite. Took the time to explain the issue and outlined the repairs needed. He is very thorough and has restored my air conditioning. Excellent work!” – Cat T.

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As always, completely satisfied with All City's speedy response to our HVAC issue

July 27, 2020

“As always, completely satisfied with All City's speedy response to our HVAC issue. And no cost due to our service contract. Honest and reliable company referred to us many years ago from a friend who had also used them for years.” – paula s.

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All City is an awesome company!

July 22, 2020

“All City is an awesome company! Jeff and his team of technicians are very knowledgeable and every time they've come out, either for regular maintenance or a service call, the technicians are super friendly, Marty even remembered our dog's name, they professional and always explain what they are going to do, any issues they found…

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Phenomenal, superb and quality work

July 14, 2020

“Phenomenal, superb and quality work. Ernie was very knowledgeable and was able to figure out, and fix, the issue during one visit. Great rewards/membership program perks which makes maintenance or repairs even more affordable.” – Nicole C.

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I highly recommend All City

April 6, 2020

“Very professional and helpful service today. Very kind to have answered many questions I had today. I highly recommend All City.” – Tracey B.

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Martin appeared very knowledgeable and was very friendly

March 19, 2020

“Martin appeared very knowledgeable and was very friendly.He explained what he was doing and explained that it would cause the unit to last longer and save us money.” – Jack C.

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They keep my HVAC and A/C in tip top shape!

March 18, 2020

“All City techs are always on time, polite and considerate. They keep my HVAC and A/C in tip top shape!” – michele S.

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Mike was beyond amazing!!

August 27, 2019

“Mike was beyond amazing!! He came out for a routine inspection since I’m selling my house and ended up discovering a gas leak that the inspector missed. He saved me from what could have been a potential disaster and I could not be more happy with his work.” – Kaitlyn P.

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Marti was great

July 22, 2019

“Marti was great. He was timely, friendly and knowledgeable, everything I can ask for.” – Sean M.

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Marti was very friendly to my dog and a pleasure to have at my house

July 12, 2019

“Marti was thorough in the maintenance to my AC and made some helpful suggestions. He took time and care to remove a screen around my outside AC unit that I failed to remove before he arrived. He was very friendly to my dog and a pleasure to have at my house.” – Laura W.

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Thank you Ernie and All-City Air!!

July 9, 2019

“From my initial phone call over a non-working A/C in the Carolinas in a July heat wave!! To a functioning unit within a few hours!! Efficient and explained everything well. Thank you Ernie and All-City Air!!” – Anne S.

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Ernie always does a great job

July 9, 2019

“Ernie always does a great job” – Elizabeth B.

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We will keep this company in mind for our future AC maintenance, repairs and replacements

July 7, 2019

“After my Home Warranty company would not send an HVAC Technician until the end of the week (AC issue started on Monday 7/1/19), I went on Angie’s List to find a top rated company. Our AC would power on but the air wasn’t cooling the house. I read the reviews and called All City. They…

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The quick honest service was refreshing

June 28, 2019

“My usual AC maintenance company gave me an unrealistic quote for some work uncovered on a regular review. My wife wanted a second opinion and called ALL CITY. A technician was sent the same day the identified the real problem and no cost solution. ALL CITY noticed a problem missed during the regular service and…

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Ernie was very professional and helpful.

May 24, 2019

“Ernie was very professional and helpful in advising which filters we should use for our system.” – William F.

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Marti did great service today

May 2, 2019

Marti did great service today. He is knowledgeable and extremely thorough.” – James O.

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Marti was extremely thorough and knowledgeable about maintenance of our unit

May 2, 2019

“Marti was extremely thorough and knowledgeable about maintenance of our unit. I learned a lot about the importance of maintenance and was very satisfied with the service completed this afternoon.” – James O.

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Thank you!

May 1, 2019

“Thank you Martin for your professionalism, courtesy, kindness, understanding and helpfulness. Thank you! IK” – I K.

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Excellent Service!

April 18, 2019

“Excellent service!” – Steven C.

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Would definitely recommend!

April 4, 2019

“I have used All City Heating & Air for years and have always been pleased with the quality of the service. The technicians are knowledgeable and friendly. Would definitely recommend!” – Ellen D.

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Great Service

April 3, 2019

“These people are extremely nice, friendly, knowledgeable, and helpful. Great service. On time. No problems at all.” – Susan G.

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Terrific as always!

April 1, 2019

“Terrific as always! Thank you!!” – Jenny M.

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I highly recommend them!

March 28, 2019

“I've been very pleased with All City Heating and Air. I'm on their twice-a-year maintenance plan and have been for several years. I highly recommend them!” – Mike W.

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Ernie has serviced our heat and air needs for 5 years

March 28, 2019

“Ernie has serviced our heat and air needs for the 5 years that we have been in Charlotte, He has replaced one whole system, rebalanced the air delivery system to provide better air flow between two floors and provides annual cleaning and inspection. He is prompt, reasonable in his pricing, and his work is done…

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Nice to have a serviceman who understands our system

March 28, 2019

“Everything went great. Nice to have a serviceman who understands our system.” – Daniel R.

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Quick at a good price…winning combination

March 27, 2019

“All City always does a great good. Quick at a good price…winning combination.” – Bryan S.

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