Testimonials – Air Conditioning Articles
“Michael was very thorough. He explained everything and was very professional. Top notch service! Great asset to your company!”
Continue Reading“Tim was outstanding! He did a very thorough check of my system and was able to answer any questions I had. He was great at explaining all the different things that led to my issue and resolved them with ease.”
Continue Reading“Creating great customer experiences and referrals. Doesn’t happen by accident, it happens by hiring/ retaining exceptional employees as Jason. As a former HR/ Director for a Fortune 500 company, I want to confirm that Jasons’ rapport makes him a “keeper.”
Continue Reading“Tim has been out three times now to do repair and maintenance of our air conditioner. He’s always super friendly and professional and even remembers details about our lives that I didn’t expect. All-City’s service contract program has also definitely saved us some hassle and money in terms of keeping our system running without any…
Continue Reading“Tim did a phenomenal job! Very thorough! Highly recommend his service!!!”
Continue Reading“Tim did a phenomenal job! Very thorough! Highly recommend his service!!!”
Continue Reading“Tim was great. He diagnosed my issues promptly and effectively. He put to together a plan for replacement and maintenance. I am very happy with All City.”
Continue Reading“Cameron was super knowledgeable and very helpful. Thank you!”
Continue Reading“Cameron was very knowledgeable & great at explaining what he was doing & what needed to be fixed and why. I love the phone call heads up and the technician being on time and thorough.”
Continue Reading“Called in the morning and had a tech out the same day. Michael quickly diagnosed the electrical issue that was causing my breaker to trip. Friendly staff and quick service, highly recommend.”
Continue Reading“Cameron the technician quickly troubleshot the problem and corrected the issue. My AC is once again cooling and cycling the way it’s supposed to. He took good photos to document the work and reviewed what he did to fix the problem. I was very satisfied with results of service call and would recommend All City…
Continue Reading“Michael was very professional & explained everything.”
Continue Reading“Technical came on time and did spring maintenance . . No issues were seen with AC system . . . All city continues to back their product with great service 🙂 :)”
Continue Reading“Tim, Is very knowledgeable and friendly, professionalism is through the roof. Could not ask for a better tech.”
Continue Reading“Great experience. Very detailed on the issue and what we can do to help prevent it in the future.”
Continue Reading“Tim is an absolute professional and extremely well versed on repair and equipment.”
Continue Reading“Excellent work. Thank you.”
Continue Reading“Tim was very professional and stayed late to fix our air conditioner so we didn’t have to wait until the next day. It was much appreciated.”
Continue Reading“Michael did a fabulous job of servicing my air conditioning unit. He explained everything thoroughly. We even ended up adding a second unit can’t unit to being maintained. And. Very happy with his service and with the company. Highly recommend.”
Continue Reading“I find your 8 hour window to sit and wait by the phone, and if you don't answer your phone we won't come, very annoying. People have busy lives and should not be expected to leave an entire day open waiting for you. A 2 to 4 hour window should really be more then enough.…
Continue Reading“Tim came out to service my A/C. He was extremely thorough, and let me know about the condition of the unit so I can prepare to have it replaced in a few years.”
Continue Reading“Covenient/ quick and effecient”
Continue Reading“Michael did a great job getting my unit cleaned up and running like it should again. A larger company in the area had neglected to properly diagnose the issue with the unit and tried to sell us on something we didn’t need. Jason and Michael were honest and transparent about everything. Tough to find these…
Continue Reading“Great experience as always. Couldn’t imagine trusting our HVAC to any other company. Cameron was on time, knowledgeable, and patient with my questions.” – Jim M.
Continue Reading“Tim was very thorough and did a terrific job. He went the extra mile and I appreciate that.” – Richard M.
Continue Reading“Very knowledgeable and courteous of property.” – Anne L.
Continue Reading“Tim did a wonderful job inspecting and cleaning all equipment. He changed both filters in my house and took the time to explain all of the work he completed and also explained how to use the Ecobee. He was knowledgeable and friendly, a pleasure to work with.” – Julie B.
Continue Reading“Excellent Customer Service Great Performance” – Jairo V.
Continue Reading“Michael did a great job getting us up and running again. Our wedding venue depends on having an air-conditioned space when the hot weather hits. It was nice to know as a gold member that they would be out within 24 hours to get us back up and running.” – Bradley C.
Continue Reading“Polite,professional worker. Offered other services.” – Betty G.
Continue Reading“Michael did a great job. Very professional and gave me some good advice regarding possible maintenance issues.”
Continue Reading“Great service. Second time Cameron has been to my house. He is very informative of what is being done and he is very courteous.”
Continue Reading“All City Heat & Air AS USUAL did a great job! Michael was professional, polite, and very pleasant.”
Continue Reading“It was our first maintenance service with All City and we were completely satisfied. Tim was professional, thorough and honest. I appreciate the time he took to go over his notes and pictures from the service that was done. Thank you!”
Continue Reading“Very thorough, maintained covid protocol, completed service in timely manner, on time as office promised eta, very pleasant and professional.” – Beverly M.
Continue Reading“Excellent and very thorough service. Gave a complete explanation of the repair that I needed and the selection of either getting a warranty or no warranty. Very professional.” – Diane L.
Continue Reading“Tim was very thorough and knowledgeable. He presented all of the information in a way that I could understand. Would highly recommend!” – Alexis M.
Continue Reading“Michael was friendly, prompt, and informative. He took the time to answer all of our questions. Thank you!” – Rachel S.
Continue Reading“Personable, thoroughly explained results.” – Ron C.
Continue Reading“We received outstanding customer service from Michael when he performed routine maintenance on our heating and air conditioning systems on March 28, 2022. He arrived on time and conducted a thorough examination of our systems. He said that the coils on our AC needed to be cleaned and suggested a surge protector for our furnace.…
Continue Reading“they are best Tim” – Rebika S.
Continue Reading“Have used this company for the past several years. They are always on time, efficient, and fair. Good company to work with.” – Felita L.
Continue Reading“I have used All City for many years and have always appreciated their knowledgeable, efficient, and courteous technicians. I highly recommend All City for any HVAC service or installation need.” – Ellen D.
Continue Reading“Very thorough and answered all of my concerns. Was respectful of my home and explained everything in detail.” – Sanquinetta M.
Continue Reading“Cameron is always very helpful, polite, friendly, and knowledgeable. It is a pleasure and a source of comfort to know that he (and the whole All City team) are maintaining my system.” – Ann c.
Continue Reading“Cameron is excellent. Thorough, personable and great communicator.” – MELISSA M.
Continue Reading“Tim has serviced our HVAC on multiple occasions and is always professional, explains what is wrong, and solutions.” – Dan D.
Continue Reading“Tim was awesome, courteous, friendly and explained all of our options and costs associated. We have been customers of All City for 13 years and everyone we have dealt with have been the best. Highly recommend this company” – Linda B.
Continue Reading“Tim and Sean did a great job servicing my two units and explaining any concerns they found.” – Tom B.
Continue Reading“Wonderful service as always!! Everyone is friendly and knowledgeable!!” – Bernadette V.
Continue Reading“Had the pleasure to meet Ernie he was very friendly and welcoming. Would request him to come over the next time we need to be serviced” – Felix J.
Continue Reading“Tim was absolutely exceptional to work with. He talked us through every step of the process and laid out all available options to us for the repair of our AC. He was friendly and respectful in our home and did solid work. All City, from our first phone call to our service appointment, has been…
Continue ReadingTim and Cameron each were great…very knowledgable. And great communicators…” – Gerry C.
Continue Reading“Tim is a very courteous and knolagable technician and does the job great, and I would recommend All city air to anyone needing a new unit or just maintenance on a existing unit.” – Donald G.
Continue Reading“Michael was thorough, pleasant, and listened to our requests. Nice job, Micharl.” – Dale K.
Continue Reading“We've had a very good experience with All City Heat & Air. They've provided us with a furnace, and most recently repaired our AC unit. Mike (and everyone who's come out) was great. He was knowledgeable, and did a great job. Thanks for everything!” – Rachel S.
Continue Reading“All City Heat & Air once again, as always, provided exceptional, prompt, courteous, and efficient service. Thank you!” – Laura B.
Continue Reading“Omar is very polite and does a great job! Thank you! Anne Lynn” – Anne L.
Continue Reading“Quick diagnosis; explained options well. Work done efficiently, happy with the service.” – Thomas P.
Continue Reading“Positive. Mike was professional and nice. Did what he needed to do and was gone.” – Donna D.
Continue Reading“Good Service!” – Cheryl R.
Continue Reading“Omar was very professional and polite. Took the time to explain the issue and outlined the repairs needed. He is very thorough and has restored my air conditioning. Excellent work!” – Cat T.
Continue Reading“As always, completely satisfied with All City's speedy response to our HVAC issue. And no cost due to our service contract. Honest and reliable company referred to us many years ago from a friend who had also used them for years.” – paula s.
Continue Reading“All City is an awesome company! Jeff and his team of technicians are very knowledgeable and every time they've come out, either for regular maintenance or a service call, the technicians are super friendly, Marty even remembered our dog's name, they professional and always explain what they are going to do, any issues they found…
Continue Reading“Phenomenal, superb and quality work. Ernie was very knowledgeable and was able to figure out, and fix, the issue during one visit. Great rewards/membership program perks which makes maintenance or repairs even more affordable.” – Nicole C.
Continue Reading“Very professional and helpful service today. Very kind to have answered many questions I had today. I highly recommend All City.” – Tracey B.
Continue Reading“Martin appeared very knowledgeable and was very friendly.He explained what he was doing and explained that it would cause the unit to last longer and save us money.” – Jack C.
Continue Reading“All City techs are always on time, polite and considerate. They keep my HVAC and A/C in tip top shape!” – michele S.
Continue Reading“Mike was beyond amazing!! He came out for a routine inspection since I’m selling my house and ended up discovering a gas leak that the inspector missed. He saved me from what could have been a potential disaster and I could not be more happy with his work.” – Kaitlyn P.
Continue Reading“Marti was great. He was timely, friendly and knowledgeable, everything I can ask for.” – Sean M.
Continue Reading“Marti was thorough in the maintenance to my AC and made some helpful suggestions. He took time and care to remove a screen around my outside AC unit that I failed to remove before he arrived. He was very friendly to my dog and a pleasure to have at my house.” – Laura W.
Continue Reading“From my initial phone call over a non-working A/C in the Carolinas in a July heat wave!! To a functioning unit within a few hours!! Efficient and explained everything well. Thank you Ernie and All-City Air!!” – Anne S.
Continue Reading“Ernie always does a great job” – Elizabeth B.
Continue Reading“After my Home Warranty company would not send an HVAC Technician until the end of the week (AC issue started on Monday 7/1/19), I went on Angie’s List to find a top rated company. Our AC would power on but the air wasn’t cooling the house. I read the reviews and called All City. They…
Continue Reading“My usual AC maintenance company gave me an unrealistic quote for some work uncovered on a regular review. My wife wanted a second opinion and called ALL CITY. A technician was sent the same day the identified the real problem and no cost solution. ALL CITY noticed a problem missed during the regular service and…
Continue Reading“Ernie was very professional and helpful in advising which filters we should use for our system.” – William F.
Continue ReadingMarti did great service today. He is knowledgeable and extremely thorough.” – James O.
Continue Reading“Marti was extremely thorough and knowledgeable about maintenance of our unit. I learned a lot about the importance of maintenance and was very satisfied with the service completed this afternoon.” – James O.
Continue Reading“Thank you Martin for your professionalism, courtesy, kindness, understanding and helpfulness. Thank you! IK” – I K.
Continue Reading“Excellent service!” – Steven C.
Continue Reading“I have used All City Heating & Air for years and have always been pleased with the quality of the service. The technicians are knowledgeable and friendly. Would definitely recommend!” – Ellen D.
Continue Reading“These people are extremely nice, friendly, knowledgeable, and helpful. Great service. On time. No problems at all.” – Susan G.
Continue Reading“Terrific as always! Thank you!!” – Jenny M.
Continue Reading“I've been very pleased with All City Heating and Air. I'm on their twice-a-year maintenance plan and have been for several years. I highly recommend them!” – Mike W.
Continue Reading“Ernie has serviced our heat and air needs for the 5 years that we have been in Charlotte, He has replaced one whole system, rebalanced the air delivery system to provide better air flow between two floors and provides annual cleaning and inspection. He is prompt, reasonable in his pricing, and his work is done…
Continue Reading“Everything went great. Nice to have a serviceman who understands our system.” – Daniel R.
Continue Reading“All City always does a great good. Quick at a good price…winning combination.” – Bryan S.
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